Field Agent started in 2009 when a team of retail veterans and researchers met to solve a common business problem: real-time access to in-store conditions and shopper insights. From this initial meeting, we set out to "change the way the world collects business information" by combining crowdsourcing efficiency with smartphone technology.
When Field Agent's mobile app hit the App Store in 2010, it received 3,000 downloads in the first 20 minutes and became the first app to pay users real money for completing assignments!
Over thirteen years, just under 3 million agents, 8 countries, and more than 1,000 clients later, we've expanded our services to encompass a wider range of business solutions, including retail audits, market research, mystery shops, and competitor research.
In South Africa over 145,000 Agents have downloaded the App who are standing by 24/7 to provide you with the information you need. The insights and data possibilities are endless – whether you want a quick turnaround, one-off project or an ongoing long term project, Field Agent is here for you.