Certainty In An Uncertain Retail Environment

Field Agent is your on-demand platform for retail audits, mystery shops, and in-the-moment shopper insights.

What We Do

The Field Agent on-demand platform crowdsources the smartphones of over two hundred and forty five thousand app users across South Africa and almost three million around the globe to help brands, retailers, and agencies win at retail. Our suite of fast, affordable retail-success products provide clients a distinct advantage in serving shoppers, outmaneuvering competitors, and making sales.

Audits ⟶

Keep sight of what's happening in stores and across retail. Mobile Audits offer "instant on-site visibility."

Insights ⟶

Could you connect with your customers when and where it matters most? Mobile Research provides "in-the-moment insights."

Mystery Shopping ⟶

You can improve your service with shoppers. With Mobile Mystery Shopping, you see stores through the shopper's eyes.

Buy & Try⟶

Drive sales of products and generate reviews, content, or insights.

Charting Informational Channels⟶

Formalize informal retail channels. Understand how consumers interact with your brands and competitors in the informal marketplace.

Ratings & Reviews⟶

Ratings & Reviews mobilize real shoppers to buy your products from specific stores, try them at home, and then leave honest ratings and reviews on product pages.

We Work With Everyone

Coast to Coast Coverage

With over 95% Population Coverage, if cellular service is available, Field Agent can harness a crowd of over two hundred and forty five thousand app-users, we call them agents, across the country to connect brands, retailers, and agencies with stores, sales, and shoppers.

South Africa tie map